FAQ
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🔄 Returns & Refunds
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3. Do I need to contact you for crypto payments?
Crypto payments are handled automatically through our integrated third-party gateway on Shopify. Simply select the crypto option at checkout and follow the on-screen instructions—you can contact us directly if you need assistance!
🛍️ Orders & Modifications
1. Can I change or cancel my order after placing it?
Orders are processed quickly, so modifications or cancellations must be requested within 12 hours of placing your order.
2. My order is missing an item. What should I do?
Contact us immediately, and we will resolve the issue promptly.
💆 Product Information & Warranty
1. Do your products come with a warranty?
Yes! All our products include a 1-year manufacturer warranty against defects.
2. Are your beauty and spa products suitable for professional use?
Yes, our products are high-quality, professional-grade and are used in salons, spas, and wellness centers worldwide.
3. How do I know which product is best for me?
Each product page includes detailed descriptions and specifications. If you need help, contact our support team!
📞 Customer Support
1. How can I contact customer support?
Feel free to get in touch!
Email: wellnessbeautywarehouse@outlook.com
Call us on WhatsApp: Chat on WhatsApp
Contact Us: Visit our Contact Page
We're here to help!
2. What are your customer support hours?
Our support team is available 24/24